Troubleshooting Common Issues (8 Articles)
Provides solutions for common issues clients might encounter when using the Portal, such as system errors, user access issues, and benefit allocation errors.
- How do I review my organization's address registered with Pluxee?
- How do I check Pluxee card dispatch or delivery status?
- How do I check order details on the Pluxee Client Portal?
- Can I cancel a Pluxee card order once it is placed?
- If my employee has a Pluxee card from their previous organization, can I load the same card or do I need to issue a new one?
- How do I check the status of my order on the Pluxee Client Portal?
- How can I send activation email to my employees?
- What happens when an organization closes the Pluxee card of its employees?