How do I check the status of my order on the Pluxee Client Portal?

To check the status of an order you’ve already placed on the Pluxee Client Portal, follow the steps below:

1. Go to https://account.clients.pluxee.in and log in using your registered email ID.
2. Select the desired Contract ID.
3. On the overview screen, click the three-line menu icon (☰) on the top-right.
4. Click on the ‘Glance’ dropdown.
5. Select ‘Order Glance’.
6. You will see the list of orders placed. You can also search by date or order type.
7. Scroll to the right of the table and look for the ‘Order Status’ column.

Possible order statuses:

• Entered: The order is placed but not yet approved. This may be due to pending payment or payment under processing.
• Approved: The order is approved in the Pluxee system; no action is needed.
• Cancelled: The order has been cancelled.

For further clarification, please reach out to your Client Relationship Manager.