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What is the estimated card delivery time?
Cards are delivered within 7-10 working days. Virtual cards are delivered within 24 hours of ordering.
How secure are Pluxee gift cards?
Pluxee gift cards are protected with advanced encryption. Recipients can easily block their card using the Pluxee India app and request a replacement if the card is lost or stolen, providing peace of mind for both the giver and the recipient.
What support does Pluxee offer after purchase?
Pluxee offers dedicated customer support to help with any issues or questions you may have after purchasing the gift cards, ensuring a smooth experience.
How do I opt for Pluxee rewards & recognition suite for employees & channel partners?
To choose Pluxee rewards & recognition suite, please get started by filling in your details here – Contact Us
What types of corporate gifting can be catered by Pluxee Gift Solutions?
Pluxee Gift Solutions specializes in corporate gifting and offers a variety of tailored gift card options for different occasions and employee recognition programs. From Diwali gift cards for employees and business partners to Christmas gifting, New Year gifting, and milestone celebrations, Pluxee covers it all. Our solutions also support initiatives like rewards and recognition, incentivization, and welfare benefits programs, ensuring your corporate gifting needs are met with flexibility and ease.
What is a food card?
A food card is a prepaid benefit card provided by employers to allow employees to purchase food and non-alcoholic beverages. It helps streamline meal benefits and increases employee tax savings.
How does a food card work?
Employees can use the food card at Pluxee-affiliated food outlets or online food platforms. Payments can be made via swipe, tap, or QR code using the Pluxee India app.
Who can get a food card?
Any employee receiving a food card allowance from their employer is eligible. This includes full-time, contractual, and outsourced staff.
Where can I use my food card?
The food card is accepted at over 1,800 cities across India, including restaurants, food delivery apps, cafeterias, and grocery outlets selling food and beverages.
Is the food card tax compliant?
Yes. Pluxee’s food card is 100% tax compliant and adheres to Indian labor and tax regulations.
Can I use my food card online?
Absolutely. You can use your food card on selected food delivery platforms and online merchant sites via the “Pluxee” checkout option.
How long is the food card valid?
Each food card comes with a 3-year validity from the date of issue.
What is the food card allowance?
Food card allowance is a monthly pre-loaded amount provided by your employer, used strictly for food-related purchases.
Is the food card secure?
Yes. The card has features like dynamic PINs, real-time alerts, and card blocking/unblocking via the app.
Can I get cashback or discounts with a food card?
Yes! Pluxee Specials offers exclusive discounts and cashback deals for food card holders.
How do I activate my food card?
Simply follow the activation link shared via SMS/email and complete your digital KYC. The food card auto-links to the Pluxee app.
Can the food card be used for groceries?
Yes, but only for food and non-alcoholic beverage items from authorized outlets.
What happens if I lose my food card?
You can immediately block the card via the Pluxee app and request a replacement.
Is the food card only for employees?
Primarily yes, it is designed as a food card for employees, though some companies may extend it to contractors.
What’s the benefit of a food card over cash allowances?
Unlike cash, the food card is tax-advantaged and ensures spending only on food, aligning with compliance requirements.